Document Type

Capstone Project

Degree Name

Bachelor of Arts (B.A.)


Health, Human Services and Public Policy


Millions of people are admitted to hospitals every day with the hope of alleviating, if not eliminating, their health conditions. Rehabilitation units within hospitals also admit patients every day for various medical conditions that result in decreased functioning. Unfortunately, many patients are not leaving hospital rooms healthier nor are they leaving with the confidence that they can follow through with their treatment instructions. Most importantly, patients lack health literacy skills that can help them navigate the healthcare system and understand their care, causing a limited recovery. As an intern at the Sam Karas Acute Rehabilitation Unit (ARU), I developed an educational intervention aimed at increasing Medicare patients’ knowledge about their insurance and available community resources in order to improve their rehabilitation. Materials presented included videos, pamphlets, and fact sheets all containing brief and useful information about Medicare coverage. Pre- and post-tests were used to measure patient knowledge and results showed a significant increase in health literacy.


Capstone Project (B.A.) Health, Human Services, and Public Policy Department