Document Type

Capstone Project (Open Access)

Degree Name

Bachelor of Arts (B.A.)


Health, Human Services and Public Policy


Collaborative Health and Human Services


Community Builders for Monterey County is a non-profit serving online and physical hubs linking citizens with local needs within the population of Monterey County. Its mission is making connections, while assisting nonprofits to retain new/returning volunteers. The problem is communities are impacted by COVID-19 to the extent where agencies encounter issues because of new procedures and requirements needed to be taken to meet COVID protocols. The purpose is to address client concerns of new adjustments through developing interviews for stories of resilience. The outcome is to conduct a total of five stories where they share information to acknowledge the innovation in the resiliency of non-profit’s good will. The result is that agencies who participated were encouraged to help during such unusual times, providing little to big changes such as who was involved, what challenges they faced, and what they learned to pass onto future struggles that can help communities.