Document Type

Capstone Project (Open Access)

Degree Name

Bachelor of Arts (B.A.)


Health, Human Services and Public Policy


The Monterey County Community Action Partnership (MCCAP) is a publicly operated Community Action Agency supported by the Monterey County Department of Social Services (MCDSS). MCCAP primarily serves low and middle-income individuals and families. The macro-level problem is that too many people are living below the poverty level in Monterey County. The micro-level problem that will be addressed by this project is the MCCAP commissioners are lacking in their efforts to carry out their required duties and responsibilities. The purpose of this project is to provide information and assistance for the MCCAP commissioners to develop the agency’s bi-annual strategic plan. The expected, short term outcome for the MCCAP strategic planning process is to increase the effectiveness and efficiency of strategic planning in a public agency. The assessment evaluates and compares the process of strategic planning. MCCAP commissioners should continue to follow the action steps developed in the strategic planning process to reach their agency goals.