Document Type

Capstone Project (Open Access)

Degree Name

Bachelor of Arts (B.A.)


Health, Human Services and Public Policy


Collaborative Health and Human Services

First Advisor

Kim Judson


The Monterey County Office of Military & Veterans Affairs provides services to both veterans and family members through financial compensation and pension benefits. A macro level problem is veterans return from active duty and struggle with numerous issues including family instability, homelessness, health issues and financial strain. The agency level problem is a majority (70%) of veterans in Monterey County are not accessing benefits for which they are eligible. This project aims to connect non-service connected veterans and family members to the agency’s Facebook page to promote benefits and services as well as provide opportunities for community interaction. The goal is for these non-service connected veterans to become service connected with the agency, as well as providing a platform for veterans and family members to interact. A recommendation to address the problem is to further collaborate with local government officials in order to increase agency exposure across the county.