Document Type

Capstone Project (Open Access)

Degree Name

Bachelor of Arts (B.A.)


Health, Human Services and Public Policy


Public Administration

First Advisor

Zuleima Arrevalo

Second Advisor

Caitlin Stinneford


The mission of The Coalition of Homeless Services Providers is to eliminate homelessness in Monterey and San Benito Counties by promoting interagency coordination to develop and sustain a comprehensive system of housing. The Housing Management Information System is the department where the project is implemented. Monterey County has an increasing number of chronically homeless who are suffering from a mental illness and need help. Drug use and lack of specialized services at agencies in Monterey County have contributed to the issue. Local agencies in Monterey County are unequipped to help this rising number of chronically homeless who suffer from a mental illness. The purpose of the project is to research best practices and models from across the country to provide recommendations to the agency to best implement appropriate policies to help this population.