Document Type

Capstone Project (Open Access)

Degree Name

Bachelor of Arts (B.A.)


Health, Human Services and Public Policy


Collaborative Health and Human Services

First Advisor

Andrea Ibessaine

Second Advisor

Sandra Barton


The agency I interned at was a charter school in Monterey Bay. They provide education for all students including students with special educational needs. I address the problem of structure and resources within the Special Education department. They struggled with high staff turn arounds, a loose tracking system, misused resources and a lack of communication within the special education staff, teachers and administrators. In order to solve all those challenges they have now assigned jobs and duties to get work done more efficiently and have put systems and protocols in place. My capstone project was to report on the growth and success of the ever changing special education department. With the help of my mentor, we created a system that has facilitated how they track student progress. We found that with a set system that could be used throughout the program to report information kept everyone up to date. It also opened a gateway to better communication and collaboration. Recommendations for them would be to take advantage of intern opportunities because they could bring a lot of great potential to the school and different programs within.