Capstone Project (Open Access)
Bachelor of Arts (B.A.)
Humanities & Communication
This research paper focuses on the influence that social media has on millennials’ interpersonal communication in the workplace. After further research, it became apparent that social media has had more negative than positive effects on millennials’ interpersonal communication in the workplace. Using Dacher Keltner’s power paradox theory/Principle #6 we start to understand why these negative effects that employers have been observing and inaccurately evaluating have affected millennials’ ability to endure power and the capacity to influence in the workplace. Millennials’ will occupy majority of the workforce by 2020, so employers must start to find a successful way to communicate with millennials’ regarding these negative effects. In order to establish a mutual understanding between both employers and millennials’ some solutions need to be implemented into the workplace to help millennials’ improve their interpersonal communication but at the same time have employers understand that the workplace must also evolve with technology.
Rangel, Samantha, "Millennial Communication in the Workplace: A Cautionary Tale about Social Media" (2017). Capstone Projects and Master's Theses. 94.