Document Type

Capstone Project (Open Access)

Degree Name

Bachelor of Science (B.S.)


Health, Human Services and Public Policy


Collaborative Health & Human Services


Monterey County Department of Social Services Community Benefits Branch provides temporary public assistance to eligible residents of Monterey County to meet their basic needs. Programs include temporary cash assistance, General assistance, Medi-Cal, CalFresh, and CalWorks. The goal of the agency is to promote the social and economic self-reliance of each individual they serve. Low-income families and individuals are faced with a lack of access to benefits and services that are provided to help. There are many factors as to why we see inequality and a lack of access to benefits and services, such as access to technology, education around resources, and the fear of being in a government system. These factors lead to financial distress, higher health risks, and homelessnes. Furthermore, the lack of access to public assistance benefits and services presents a variety of problems for families, children, and individuals. The purpose of this project was to address the lack of access to public assistance benefits and services throughout the community. The project allowed the agency to provide information on benefits and services directly to the community to five different employers through a flyer distribution and feedback through a survey. There was a 56% response rate of employees who are current clients. The remaining percentage stated that the outreach was beneficial, would like to reach out for help, and apply. It is recommended that MCDSS Community Benefits Branch continues to do this form of outreach to obtain more clients throughout employers.