Date
5-2026
Document Type
Capstone Project (Open Access)
Degree Name
Bachelor of Science (B.S.)
Department
Health, Human Services and Public Policy
Abstract
Many students at California State University, Monterey Bay (CSUMB) experience food and housing insecurity and remain unaware of available campus resources. This capstone project, implemented through OtterCare, aimed to increase awareness and utilization of basic needs support services, particularly among upper-division and transfer students. The intervention included classroom presentations, faculty outreach, and distribution of informational materials, developed using evidence-based practices and community feedback. Following implementation, survey data from 65 students indicated that 83% intended to visit the Hub and 61% planned to share information with peers, demonstrating increased awareness and engagement. While the intervention did not fully address structural food insecurity, it effectively reduced a key barrier by increasing knowledge of available resources. Recommendations include expanding outreach to transfer and commuter students, engaging faculty as resource ambassadors, and continuing to collect student feedback to refine programming. Sustained outreach efforts may contribute to improved student well-being and retention.
Recommended Citation
Toborg, Jamie, "Bridging the Gap: Improving Student Awareness and Use of OtterCare Supports" (2026). Capstone Projects and Master's Theses. 2074.
https://digitalcommons.csumb.edu/caps_thes_all/2074