Capstone Project (Open Access)
Bachelor of Arts (B.A.)
Health and Human Services
Friends Outside provides opportunities for their clients to reduce recidivism and not return to their bad habits. By using an electronic form to create an efficient intake system, the organization hopes that this will increase the number of new clients. This project is being implemented through an electronic form and “walk-in” hours in hopes to better serve potential Friends Outside clients. This project’s goal is to make a positive impact on the surrounding community. Recommendations for Friends Outside include: Training Manual and expansion of training for future interns, staff, and volunteers; fully-trained staff on all office duties, and accept “walk-in” intakes during all business hours.
Balaam, Nolan, "Eco-Friendly and Efficient: Redesign of Friends Outside’s Intake System" (2017). Capstone Projects and Master's Theses. 217.