Document Type

Capstone Project (Open Access)

Degree Name

Bachelor of Arts (B.A.)


Health, Human Services and Public Policy


Peace of Mind Dog Rescue (POMDR) relies heavily on its volunteers to carry out important operational needs that allow them to fulfill their mission of being a resource and advocate for local senior dogs and senior citizens. From overseeing adoption events to foster care to administrative duties, volunteers serve as the arms-and-legs of the organization. Despite having a volunteer base of over 700 individuals, POMDR faces a challenge in preparing new volunteers for their role within the organization. To address this organizational concern, a digital volunteer handbook was created to provide current and prospective volunteers with an easily accessible resource that will help them to understand the organization’s policies and their role as a volunteer. A volunteer base that is readily available and well-prepared will allow the organization to provide better services and will help them to grow and flourish for years to come. As a result of implementing this new handbook, POMDR will save around $800 annually and will be able to use these savings to provide more medical services for their senior dogs. It is recommended that the organization annually update the handbook in order to ensure that their volunteers are up to date with the organization’s most current policies.