Capstone Project (Open Access)
Bachelor of Science (B.S.)
Human Development and Family Studies
Some volunteers working with homeless clientele may lack effective communication skills needed while working with this population. As a result, volunteers may not form a trusting relationship with the clients and limit their ability to provide effective services. As a result, I have created a one-day training for volunteers at the Gathering For Women in Monterey, California.
Van Every, Jillian, "Teaching Effective and Empathetic Communication Amongst Social Service Volunteers" (2020). Capstone Projects and Master's Theses. 918.