Document Type

Capstone Project (Campus-Only Access)

Degree Name

Bachelor of Science (B.S.)


Health, Human Services and Public Policy


Collaborative Health and Human Services

First Advisor

Jim Raines

Second Advisor

Zuleima Lee Arevalo


Homelessness is a serious, global social issue caused by the lack of affordable housing and the growing number of domestic violence, substance abuse, unemployment, low wages, and poverty. These factors add to the growing number of individuals who become homeless and need housing for survival. Unfortunately, some of these homeless individuals don't look for help due to certain barriers such as: language issues, immigration status, internet access, agency sufficiency, lack of confidence in others, amongst others. Although there are several sources and agencies to help the transition of finding housing and other needs for homeless individuals, professionals often lack the knowledge and skills to serve and deliver these services. This capstone project involves the creation and implementation of a resource student manual meant for student interns and employees in Chinatown Learning Center (CCLC) in Salinas California. CCLC is one of several agencies that provide resources and referrals to homeless individuals around Monterey County. The student resource guide helped increase the security and confidence for interns and employees at CCLC when it comes to engaging with individuals from the homeless communities and expanded the impact by offering additional referrals to other agencies to coordinate a smooth and positive transition.

Off-campus Download