Date

12-2024

Document Type

Capstone Project (Campus-Only Access)

Degree Name

Bachelor of Science (B.S.)

Department

Health, Human Services and Public Policy

Major

Collaborative Health and Human Service

Abstract

The Veterans Transition Center of California (VTC) is committed to promoting housing stability for homeless veterans and their families in Monterey County. Case managers work to ensure each veteran receives the support necessary for stability and reintegration. To enhance services, a needs assessment was conducted to evaluate veterans’ current skill levels and identified additional assistance with online navigation through a cell phone manual. The manual will cover key functions, online navigation, and accessibility features for individuals with disabilities. The manual will empower veterans by providing detailed instructions for staying connected, accessing healthcare services, applying for jobs, and using various online resources. A survey will be conducted to understand the current skill levels of veterans and identify areas needing additional support. The goal is to help veterans achieve self-sufficiency, improve their quality of life, reduce homelessness risk, and maintain their well-being, education, and social participation. Veterans experiencing homelessness frequently rely on support systems, including case managers, veterans' organizations, and social services. The cell phone manual aims to help veterans gain digital skills to use smartphones effectively, supporting their transition to civilian life.

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