Date

5-2025

Document Type

Capstone Project (Open Access)

Degree Name

Bachelor of Science (B.S.)

Department

Health, Human Services and Public Policy

Major

Collaborative Health and Human Services

Abstract

There is a lack of access to technology services in Monterey County, specially among low income individuals, marginalized communities, and elderly. This project mission is to increase awareness, inform the community, and increase engagement with Loaves, Fishes & Computers, a non-profit organization located in Monterey County dedicated to bridge the digital divide by providing technology services such as computer classes, tech support, low cost computers and repairs to low income families and individuals. This project was an educational video about Loaves, Fishes, and Computers. Surveys were conducted before and after people watched the video. Results provided valuable insights about how Loaves, Fishes & Computers can improve services such as the kind of applications people are interested to learn about, what language they prefer for workshops, how they feel about using a device, and if they already have a device at home. Recommendations for the organization include, increasing community awareness by sharing more videos and distributing flyers that highlight its mission and services. Additionally, sending text message reminders about upcoming workshops and events could help improve engagement. It may also be beneficial for Loaves, Fishes & Computers to explore new and creative ways to promote the services it offers, as many people in the community are still unfamiliar with the agency.

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