Date

12-2025

Document Type

Capstone Project (Open Access)

Degree Name

Bachelor of Science (B.S.)

Department

Health, Human Services and Public Policy

Major

Collaborative Health and Human Services

First Advisor

Teresa Nieves Espinoza

Abstract

Sunnyvale Community Services (SCS) is an independent nonprofit organization serving as one of Santa Clara counties designated emergency assistance network agencies. It’s located in Sunnyvale, California, in the heart of Silicon Valley, where they operate a high-demand food program to prevent hunger in the local community. Due to the program’s limited resources, strategic donor engagement is essential for sustaining and expanding services to ensure the community needs are met. This project works to develop a comprehensive donor assessment, tool, integrated database, and administrative report to support SCS in evaluating current and prospective donors with greater consistency, efficiency, and insight. The project utilizes qualitative data collected through phenomenological interviews with the chief programs officer who was able to provide critical perspective on donor relationships, operational challenges, and informational needs for effective screening and stewardship. Currently results remain undiscovered, but SCS is excited to roll out the program in January 2026.

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