Monterey County Department of Social & Employment Services confidentiality orientation video

Author

Sandra Arriola, California State University, Monterey Bay

Date

2007

Document Type

Capstone Project

Degree Name

Bachelor of Arts (B.A.)

Department

Health, Human Services and Public Policy

Abstract

This project entails the re-creation of a confidentiality orientation video for Monterey County's Department of Social & Employment Services. It aims to improve quality service delivery by training employees to properly safeguard client's confidential information. The video was evaluated through pre and post surveys. Findings show that the new confidentiality orientation video is more effective in preparing new employees to handle client's confidential information.

Comments

Capstone Project (B.A.) Health, Human Services, and Public Policy Department

Recommended Citation

Arriola, Sandra, "Monterey County Department of Social & Employment Services confidentiality orientation video" (2007). Capstone Projects and Master's Theses. 221.
https://digitalcommons.csumb.edu/caps_thes_restricted/221