Date

2013

Document Type

Capstone Project

Degree Name

Bachelor of Arts (B.A.)

Department

Liberal Studies

Abstract

Academic Skills Achievement Program(ASAP) is a widely used and potentially critical resource for students at CSUMB. Because of recent changes in administration, new learning outcomes, and a distinct lack of any assessment mechanism, program validation is impossible. Fiscal concerns and a rapidly growing student population make it impractical to assume that ASAP is meeting students' needs. Interviews, field tests were conducted and the available literature reviewed. The results of the analysis were used to identify problem issues. Virtually all of these issues are rooted not in the qualifications or performance of ASAP tutors, but rather in the implementation of ASAP policies and procedures. The collected evidence, along with a greater understanding of the number and variety of students who attend ASAP, was used to design and refine an Assessment Tools and Suggested Improvement Package, the focus of which is the enhancement of tutor and tutee learning outcome achievement.

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Capstone Project (B.A.) Liberal Studies Department

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